Return & Refund Policy

​Our 30-Day Guarantee:

We want you to be completely satisfied with your posture corrector. If you are not entirely happy with your purchase, BackAlign offers a hassle-free 30-day return policy. You have 30 days after receiving your item to request a return.

​Eligibility for Returns:

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

​How to Initiate a Return:

To start a return, simply contact us at support@backalign.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

​Refunds:

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method (Visa, Mastercard, or PayPal) within 3 to 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.